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Jom Cuba · Try this week · No. 4

Where to put your website, and what it really costs

One company advertises "from RM16.50 a month". That is the price only if you pay for three years at once. Find what you need, what is enough for it, and what you will pay in total, this year and next.

About 20 minutes, once

Before you startDo not put IC numbers, bank details, passwords, or personal details about the people you help into any message or AI tool. Read everything before you use it.

How this page works. Press Copy under any box. Paste it into WhatsApp, Word or your AI chat. The highlighted [brackets] are the parts you fill in with your own details.

Prices on this page were read from each company's own pages on 12 November 2026. They change. Read each company's page again on the day you buy.

Find your case

Each one says what is enough and what it costs a year, before 8% service tax.

1. Just a website

Your story, what you do, and how to reach you.

What is enough

  • An address (a domain) and a place to keep the website (hosting). A small plan is enough.
  • Pick the ending your organisation is allowed to use. A society registered with the Registrar of Societies: .org.my. A company or registered business: .com.my.
About RM165 to RM321 a year for the domain and hosting

Example: the cheapest plan we found (RM85) plus a .org.my address (RM80) is RM165. Building the pages is a separate cost, and no plan here includes it.

2. A website and email addresses with your name

For example info@yourngo.org.my.

What is enough

  • For most small organisations, the email that comes with the hosting. Ask how many addresses the plan includes.
  • If you also want shared documents and video calls, Google has a free plan for nonprofits. Check on its page whether a registered society qualifies.
Often nothing extra

Example: a .org.my address (RM80) plus GB Network (RM139.90, 10 email addresses included) is about RM220 a year before tax.

3. More than a website

Taking donations online

A payment service takes a small fee on each donation. It is not part of the hosting price. Two that accept registered societies and companies are ToyyibPay and Billplz. Read their rules before you sign up. Two others, senangPay and Stripe, say they do not take donations for Malaysian organisations.

A bigger site, a shop, or moving an old site

Tell the company what you need in plain words, for example "photos of our events and a shop with about 20 items", and ask which plan fits. GB Network moves an old website for free. Ask the others.

Someone to build or run the site

None of these plans include that.

More detail on donations

ToyyibPay has a plan called Santai, only for non-profit organisations: RM0.00 per bank payment, with the money paid out in about 10 business days. Its terms bar some activities, including non-Islamic worshipping place-related activities, so a religious organisation should read the list.

Billplz accepts organisations registered with the Companies Commission or the Registrar of Societies, and needs a Malaysian bank account in the organisation's name. Its basic plan is free. Bank payments cost about RM0.75 to RM1.25 each, cards 1.5% to 1.8%. The money is paid out the next business day.

We have not researched the rules for collecting public donations in Malaysia. Check with your registrar or an adviser.

More detail on email

Hosting plans that include email: GB Network Basic (10 addresses), Shinjiru and WebServer.com.my (unlimited), Exabytes Beginner (30), ServerFreak Lite (10 on the plan card, unlimited on the page: ask). DataKL does not say.

Google for Nonprofits lists Malaysia and checks your organisation against official registries. Its page does not say whether a society registered with the Registrar of Societies qualifies. Your website must show your registration number and a street address or a clear mission. Zoho Mail has a free plan for up to 5 users. Paid Google email (Workspace Starter) is RM29.20 per person a month on Google's Malaysia page, which does not say whether that is a monthly or yearly-commitment price.

What they cost, side by side

Listed from the lowest price for one year to the highest. The order is not a recommendation. Checked on 12 November 2026. "Not shown" means the company's page does not say, so ask before you pay.

PlanPrice for 1 yearMust you pay several years at once?Price next year
DataKL, DataRapidRM85 (RM91.80 with tax)No. The price per year is the same for 1, 2 or 3 years.Not shown. Ask.
GB Network, Startup BasicRM139.90 (RM151.09 with tax)No. The price per year is the same for 1, 2 or 3 years.Not shown. Ask.
ServerFreak, cPanel LiteRM240.90 (RM260.17 with tax)No. You can pay for 1 year. 2 years is RM462, 3 years is RM594.Not shown. Ask.
WebServer.com.my, BudgetRM300 (RM25 a month, paid for the year)You pay the whole year at once.Not shown. Ask.
Shinjiru, ECO StartupRM98.70 with the November offer. Normally RM394.80.No. 1 to 3 years.Not shown. It may go back to RM394.80. Ask.
Exabytes, cPanel BeginnerRM623.88. The advert "RM29.99 a month" means 3 years paid at once (RM1,079.64).The advert price needs 3 years.Not shown. Ask.

The cheapest is not always the best. What the page does not show, such as the price next year, is where cost surprises come from.

What none of these plans includeThe domain is a separate yearly cost (about RM56 to RM120). Nobody builds your website for you. Nobody shows next year's price on the order page, so ask in writing and keep the reply. Add 8% service tax.

What you get with each plan

Open a plan to see what it gives you, what it does not, and what to ask.

DataKL, DataRapid: RM85 a year

You get

  • Room for about 1,000 photos and about 20,000 visits a month.
  • One website. The padlock that shows visitors it is safe.
  • Servers in Cyberjaya. Help by email any time, by phone in office hours.
  • 30 days money back on the hosting. The same price per year for 1, 2 or 3 years.

You do not get

  • A free domain (not mentioned).
  • A stated number of email addresses. Ask how many.
  • Guaranteed copies of your site. Their terms say copies are "not guaranteed".

Ask before you pay

"What will this plan cost me next year, billed yearly?"

GB Network, Startup Basic: RM139.90 a year

You get

  • Room for about 2,500 photos and plenty of visits.
  • One website, 10 email addresses with your name, the padlock.
  • A free service to move your old website in.
  • Weekly copies of your site. Servers in Cyberjaya. Help any time by ticket and WhatsApp.
  • 30 days money back on the hosting. The same price per year for 1, 2 or 3 years.

You do not get

  • A free domain. Their own plan table says no, although the plan card says "Free Domain".
  • A free copy back: getting a copy back "may incur a fee".

Ask before you pay

The price next year, and the fee to get a copy of your site back.

ServerFreak, cPanel Lite: RM240.90 a year

You get

  • Room for about 2,500 photos and about 50,000 visits a month.
  • One website, the padlock, email addresses (the plan card says 10, the page also says unlimited: ask).
  • Daily copies, kept on two computers.
  • You choose where the site lives: Malaysia, Singapore or the US.
  • Help any time by chat and ticket. 30 days money back.

You do not get

  • Monthly payment. You pay for 1, 2 or 3 years.
  • A free domain. A .org.my domain showed RM80 for the first year.

Ask before you pay

The price next year.

WebServer.com.my, Budget: RM300 for the first year

You get

  • Room for about 2,500 photos and about 50,000 visits a month.
  • Unlimited email addresses.
  • Help on weekdays by phone and WhatsApp, in Malay and English.
  • A company that says it has been running since 1989.

You do not get

  • Monthly payment. You pay the year at once, with a one-year minimum.
  • Copies of your website ("none guaranteed").
  • A free domain (not mentioned).
  • Where the servers are: the page does not say.

Ask before you pay

"Is the padlock (SSL) included?" It is not on the page.

Shinjiru, ECO Startup: RM98.70 for the first year (November offer)

You get

  • Room for about 12,000 photos. Up to 50 websites. Unlimited email addresses.
  • The padlock. Daily copies.
  • Servers in Malaysia.
  • Help on Telegram 24 hours a day, by ticket and by phone.
  • A money-back period: the plan page says 90 days, their terms say 30 days to 3 months.

You do not get

  • A free domain on this plan.
  • A cheap price you can count on: the normal price is RM394.80 a year, four times the offer.
  • A free copy back. It costs RM150.

Ask before you pay

"After the first year, is the price RM394.80 or RM98.70?" Ask for the answer in writing.

Exabytes, cPanel Beginner: RM623.88 for one year

You get

  • Room for about 10,000 photos and about 30,000 visits a month.
  • Up to 30 websites and 30 email addresses. The padlock.
  • Weekly copies. Servers in Malaysia.
  • Help by chat, WhatsApp and ticket any time.

You do not get

  • A free domain.
  • Money back: it does not apply to this plan.
  • A low price for one year. The advert "RM29.99 a month" is 3 years paid at once.

Ask before you pay

The price next year. This plan is much bigger than a small site needs.

Plain meanings

Domain
Your website's address, for example yourngo.org.my. You buy it separately from hosting and renew it every year.
Domain ending
The last part of the address: .org.my, .com.my or .com. Each has rules about who may use it.
Hosting
The rented computer that keeps your website online so people can see it.
The padlock (SSL)
A padlock in the browser that tells visitors your site is safe. Free on every plan here.
Backup
A copy of your site that the company keeps in case something breaks. Ask how often, and what it costs to get it back.
Renewal
What you pay when the first year ends. It is often not shown on the order page.
Service tax
8% added on top of the price on every order page we read.

Fill in 2 or 3 plans you are considering

Open each company's order page, type your domain name, and write down what you see. Press Download for Word to fill it in, or press Copy to paste it as text.

[Organisation name], my hosting table, checked on [date]
What to write downPlan 1Plan 2Plan 3
Plan and company
Price for 1 year today, with 8% tax
How many years I must pay at once
Price next year (ask in writing)
Is a domain included? If not, its price
Email addresses included
Copies of my site: how often, and the fee to get one back
Money-back period
How to reach someone when it breaks

An email to send to each company

No company shows next year's price on its order page. Ask, and keep the reply as proof of what they quoted.

Subject: Question about a hosting plan for [organisation name]

Hello,

I am writing for [organisation name], [a society registered with the Registrar of Societies / a company / a registered business] in [town]. We want to put up [a simple website with our story and contact details / a website and email addresses with our name / a website that can also take donations] and we would like a [.org.my / .com.my / .com] domain.

Could you please reply in writing with:
1. The cheapest plan you recommend for this, and what it includes (email addresses, backups, SSL).
2. The price for the first year, and the price when it renews. Please tell me if the first-year price is an offer.
3. Whether I can pay one year at a time, or whether I must pay for 2 or 3 years at once.
4. Your money-back period.
5. Whether you have a non-profit rate for a registered society.
6. Confirmation that the domain and hosting will be in our organisation's name.

Thank you.
[your name], [your role], [phone number]

Send it from the organisation's own email, to each company you are comparing.

Sources, read on 12 November 2026

Let an AI help you choose

One prompt. It tells you which domain ending you can use and what is enough for your need, gives you a blank table, and writes an email for the company.

Do not pasteIC numbers, bank details, passwords, or personal details about the people you help. Check everything the AI writes against your own records before you use it. The AI cannot see today's prices: read each company's page yourself.

  1. Press Copy prompt and paste it into your AI chat (ChatGPT, Gemini, Copilot or similar).
  2. Replace the [square brackets] with your own details, then send it.
  3. Read the answer and check it against the tables above and each company's own page.
I help run [NGO or business name] in [town], Malaysia. We are: [a society registered with the Registrar of Societies / a company registered with SSM / a registered business / not registered yet].
We need: [just a website / a website and email addresses with our name / more than a website, for example taking donations online, a bigger site, or moving an old site]. Our budget for the first year is about RM[amount]. The person who will update the website is: [name or role, and whether they are comfortable with computers].

Use ONLY these facts about domain endings:
- .org.my: MYNIC, the body that runs .my addresses, asks a society registered with the Registrar of Societies for its registration certificate.
- .com.my is for companies and registered businesses.
- .com is not run by MYNIC. Tell me to ask the provider what a .com needs.
- A domain is rented, not owned. It must be renewed, or the website and the email on it stop working.

Give me five short parts, in plain words and short sentences, explaining any technical word the first time you use it:
1. Which domain ending I can use, and what papers I should have ready.
2. Which of my needs is "just a website", "website and email" or "more than a website", and what is enough for that need.
3. A table for me to fill in while I look at 2 or 3 providers' own order pages. Columns: provider and plan, price for one year with 8% tax, how many years I must pay at once, price next year (ask in writing if the page does not say), is a domain included, email addresses included, how often backups are made and the fee to get one back, money-back period, how to reach support. Leave every cell blank.
4. Ten questions to ask a provider before I pay, including: what is the price when it renews, is that price the same if I pay for one year at a time, and whose name will the account be in.
5. A short email I can send to a provider, written from my organisation, in polite plain English. It says what we need (from my answers above), asks them to recommend their cheapest plan that fits, and asks them to reply in writing with: the price for one year and the price when it renews, whether I can pay one year at a time, what is included (email addresses, backups, SSL), the money-back period, whether they have a non-profit rate if we are a society, and that the account will be in our organisation's name. Leave my name, phone number and the provider's name as [blanks]. Do not put any IC number, bank detail or password in it.

You cannot see current prices, so do not give any price and do not say which provider is best. Tell me to read each provider's own page on the day I buy. Do not ask for or write any IC number, bank detail or password.