Before you startDo not put IC numbers, bank details, passwords, or personal details about the people you help into any message or AI tool. Read everything before you use it.
How this page works. Press Copy under any box. Paste it into WhatsApp, Word or your AI chat. The highlighted [brackets] are the parts you fill in with your own details.
Part 1 · Look yourself up
Five steps
Do them in order. Nothing to buy.
- Open a private window, so your own search history does not change what you see.
- Search your NGO's name, then the name and your town. Is your own website near the top? Are the address, phone number and opening hours on the Google panel right?
- Ask an AI tool what it knows about you. The prompts further down do this for you.
- Fill in the table below. Write what you actually saw, not what you hoped to see.
- Fix the one wrong thing that takes five minutes. Often it is a phone number or an old address.
Part 2 · What you saw
Fill in the table
Press Download for Word to get the table as a Word file you can fill in. Or press Copy to paste it as text.
[NGO name], checked on [date]
| Where you looked | What is right | What is wrong | What is missing |
|---|
| Google: [NGO name]. Is your own website near the top? | | | |
| Google: [NGO name] + [town] | | | |
| Google panel or Maps listing: address, phone number, opening hours | | | |
| AI tool answer: what you do, how to volunteer, how to donate | | | |
| Your own website or Facebook page: same details as above? | | | |
Part 3 · Fix first, then check again
Pick one thing
Pick the one wrong thing that takes five minutes, often a phone number or an old address.
Fix first: [what you will fix, who does it, by when].
If Google lets you manage your listing, follow its steps to verify that you run the NGO. You have to verify before you can change any details.
Check again: search again in [one month]. Date: [date].
Or use your AI tool
Let an AI do the looking
Two prompts, to use in this order. The first shows what an AI tool says about you. The second compares it with the facts.
Do not pasteIC numbers, bank details, passwords, or personal details about the people you help. Check everything the AI writes against your own records before you use it.
- Press Copy prompt on 1A and paste it into your AI chat (ChatGPT, Gemini, Copilot or similar).
- Replace the [square brackets] with your own details, then send it.
- Copy the whole answer. It is what someone using an AI tool may see about you.
- Search for yourself on Google, then use prompt 1B to compare.
- Check the result against your own papers.
Prompt 1A: find out what the AI says about you
Use a new chat, with web search turned on if your tool has that option.
What do you know about [NGO name] in [town], Malaysia? Tell me what it does, how someone can volunteer with it, and how someone can donate to it. Give me the address, phone number, opening hours and website if you know them. Search the web if you can, and name the page each fact came from.
For every fact, say whether you are sure or guessing. If you do not know something, write "I do not know". Do not invent anything.
Prompt 1B: compare it with the truth
Use it once you have the answer from 1A and have searched for yourself on Google.
Here is what an AI tool said about my NGO: [paste the answer to the first prompt]. Here is what I saw when I searched for it on Google: [paste the top results, and what the Google panel shows: address, phone number, opening hours]. Here are the true facts about us: [our address, phone number, opening hours, and what we do].
Compare them and give me three short lists: what is right, what is wrong, what is missing. Then tell me the one wrong thing that is quickest to fix, and how to fix it.
Use only what I gave you. If something is not stated, write "not stated" and do not guess.